Benefits Of Outsourcing Services In A Company

Outsourcing services has become a vital alternative for many companies for various reasons: it provides agility, professionalism, saves time, reduces costs, improves efficiency and increases productivity. And in addition, it fully adapts to the requirements set out in the General Data Protection Regulation (RGPD). But there is much more. And we want to share it with you in this post. Let’s start!

What is the outsourcing of services?

Subcontracting of services or people with a specific management model, where periodic follow-up meetings, call, SLAs, etc. are defined. The services provided are, in general, user support, infrastructure maintenance, development, correction or evolution of applications, among others. It is a model with specific management tools with solutions for ticketing, reporting, etc., although these services may vary from one company to another.

Outsourcing solutions are designed with very diverse objectives, such as reducing IT costs and administration problems while complying with the GDPR. IT management encompasses:

Currently, companies are forced to invest in heterogeneous and proprietary tools instead of going towards ‘as a Service’ paradigms that offer differentiation by levels of attention, support and monitoring. The outsourcing of services can provide speed, high training, savings, administration and supervision.

More than 30% of SMEs do not have a backup solution, and of those who do, only 8% check the validity of the data contained, with 17% of the copies made failing. Some outsourced services are: backup of physical or virtual machines, physical backup to cloud and cloud to cloud, backup management of hybrid environments, etc.

Around 85% of SMEs have difficulty finding the budget to deploy a backup or Disaster Recovery solution for their data. Of those who decide to implement it, more than 80% find the solution complex or lacks functionality. Some DR services are: recovery of information in the event of data unavailability, or availability of data in the event of contingencies in the cloud or On Premise.

The Managed Services offered by companies may vary from company to company. There are very different technical solutions, it all depends on the needs of each company. For example: infrastructure control, IT environment security, storage expansion, implementation and replacement services, among others.

How to improve your IT infrastructure?

Operational and application continuity are responsible for providing customers with the operational and available IT infrastructure they need. Therefore, managed services companies must offer their clients the possibility of seeing their work, the service evolution reporting offer, etc. In this way, they will be able to appreciate the evolution. Keep in mind that the areas in charge of making decisions will be the Operations, Monitoring and Management Committees. A Global Employer of Record company such as INS Global can definitely be helpful to streamline some processes around payroll or recruitment.

What are the current needs of your company? Have you thought about outsourcing part of your services? Managed services can be adapted to the current needs of your business, regardless of whether you want to outsource a part of IT or all of it. The ultimate goal is for your company to enjoy the highest possible quality.

10 benefits of outsourcing services in your company

Outsourcing solutions are designed for those clients who seek or need to outsource the management of part or their entire technological infrastructure. These services integrate everything organizations need to scale to another level. Next, we show you the advantages of carrying out this outsourcing:

1. Reduction of costs for computer support, optimization of processes, training and qualification of personnel, among others.
2. Immediate assistance and on-site or remote support.
3. Technical assistance to equipment, infrastructure and networks.
4. A single contract for all the devices and infrastructures of the company.
5. Focus efforts on the most important tasks and key activities of your business.
6. Leave minor activities in the hands of trusted providers specialized in the field.
7. Save time, thus improving the efficiency of the company.
8. Optimization of business processes, achieving the simplification of all procedures.
9. Increase all the growth potential of the company and take on new challenges.
10. Improve financial problems of liquidity and cash flow.

Many CEOs need support, advice and technological partners that allow them to take their ICT infrastructures to the level they need. The providers of this type of service are specialists in critical environments and can ensure high availability and operation, integrating the company’s processes with technology.